PRIVACY POLICY
PARAFARMA2GO, SL with CIF B39831813 with address at PASEO DE FERNANDEZ VALLEJO, 4 6 , CANTABRIA (TORRELAVEGA), 39300 is the owner of the website HTTPS://WWW.FARMA2GO.COM/ and responsible for the processing of personal data that users supply through this website.
PARAFARMA2GO, SL informs the users of this website about its policy regarding the treatment and protection of personal data of users and clients that may be collected through the navigation and use of this website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (RGPD) and Organic Law 3/2018 of December 5 (LOPDGDD).
The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights that assist them as well as all the necessary information established by current regulations.
By using this website we understand that you have read and understood the information presented in relation to the processing of your personal data.
Our main objective is to process personal data in a lawful, fair and transparent manner.
Data collected, purpose and legality
The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to send you information about our products/services, be able to place orders, as well as be able to prepare the corresponding invoices, inform about the status of orders, address complaints and any other management derived from the provision of the service carried out through this website.
These purposes are based on legal principles of data processing collected by current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interest and with the consent of the users.
Data collected for the information request through the web form.
The personal data collected through the web form for requesting information is intended to send commercial information about our products and services.
The processing of data in this specific case is legitimized by the express consent that you give us when accepting the sending of the information provided through the form.
Operations carried out with personal data
Personal data are recorded through the website and kept on electronic media controlled and supervised by the person responsible for the treatment. The media has the necessary technical and organizational measures that guarantee due confidentiality in the processing of data.
The staff involved in data processing operations: access, editing, deletion, etc., are trained to do so and are trained and committed to our data protection policy.
Data retention
Personal data will be kept for as long as necessary to serve the purpose/purposes for which they were intended.
Therefore, we will maintain your personal information as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to deletion, cancellation and/or limitation of the processing of your data.
In these cases, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended to and for which recovery is necessary.
Protection of minors
This website is not directed at underage users. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.
Recipients of your personal data
We inform users that their personal data will not be communicated to third parties, with the exception that said data communication is covered by a legal obligation or when for the correct provision of the service or the execution of the contract it is necessary to communicate their data to others. responsible such as other companies in the group, responsible for the treatment.
For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be carried out if the user has given their express consent.
PARAFARMA2GO, SL maintains strict criteria for selecting data processors and is contractually committed to each one to comply with and enforce the established obligations regarding data protection.
You can obtain more information about the processing of personal data of our organization at the following link:
Exercise of rights
In accordance with the rights conferred by current regulations on the protection of personal data, the user may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of their data by directing their request to the indicated postal address or email INFO@FARMA2GO.COM
To exercise your rights you must identify yourself by presenting your ID.
For any claim you can contact the same email address indicated. You can also contact the Spanish Data Protection Agency: www.agpd.es
Prohibited behavior, Farma2Go code of conduct:
We have things that are clearly prohibited, including but not limited to the following:
Impersonate a false identity, for example by choosing a false name.
Create multiple accounts, for example to avoid being banned and/or abusing promotional coupons.
Crawling our website for personal or commercial purposes.
The rule is simple: anything that could harm Farma2Go is prohibited.
About user accounts:
Only one account per person. Additional accounts will be blocked and the original one may be restricted.
Farma2Go uses artificial intelligence systems to detect abuses that are verified by our technical team.
We reserve the right to cancel any orders placed by fraudulent accounts or those that do not strictly comply with our code of conduct without prior notice.
Warnings, violations, and bans:
If you do not behave in accordance with the code of conduct we can and will act in one of the following ways:
Warning you of your actions against the code of conduct.
Restricting your account, for example by moderating your orders.
Suspending your account temporarily or permanently.
As a general rule, you will be informed if we have had to cancel an order, send you a warning or suspend your account. If you have any questions, you can reply directly to that message and our support team will respond.
But keep in mind that many different people work with us, and sometimes not all of them may share the same opinion about a decision. We try to make each of our decisions on what we think is best in that specific case.
If you still do not agree with our decision, you can always contact us via our contact form to review the decision.
The use of discount coupons and promotions implies your acceptance of these terms and conditions.
This promotion is not valid in countries where prohibited by law.
Farma2Go may cancel its offers at any time for any reason.
One welcome promotional credit is offered per customer.
Sorry for all this legal jargon!